MobileAge

Co-created personalised mobile access to public services for senior citizens

The Mobile Age project will focus on open government data, mobile technology, and the provision of public services in relation to Europe’s elderly population. Europe’s senior citizens are growing steadily and are predicted to comprise of 28% of Europe’s population by 2020. However, senior citizens do not normally share the same level of connectivity to the Internet as younger generations, and while government agencies are increasingly providing their services through digital platforms, this risks excluding senior citizens from the design and use of such services.

Mobile Age will provide the basis for the development of mobile-based open government services focused on senior citizens. We follow a co-creation methodological approach that will allow for a substantive participation of senior citizens. MobileAge will focus on the co-creation of services related to the production and use of open data for cities. This will be achieved by pursuing four objectives:

i) exploring and implementing innovative ways to support senior citizens to access and use public services through personal mobile technologies that are based on open government data,
ii) develop and deploy co-creation approaches and methodologies to engage senior citizens effectively;
iii) develop a situated, practice-based understanding of accessibility, mobility and usability of services from a senior-citizen point of view; and
iv) develop a framework for impact assessment and evaluation for co-creation approaches to open service development for the ageing population.

Mobile Age’s approach will be applied in cities and counties that are already providing innovative approaches for the participation of senior people in the development of city services: Bremen, South Lakeland, Zaragoza and the Region of Central Macedonia, with scenarios related to social inclusion, extending independent living, data curation for a safer and more accessible city, and the management of personal health information.


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Projectdata

Team

Ulrike Gerhard
Dr. Juliane Jarke
Prof. Dr. Herbert Kubicek

Partners:

• Lancaster University (ULANCS)
• Tingtun AS (TT)
• AGE Platform Europe (AGE)
• Evangelische Stiftung Volmarstein / Forschungsinstitut Technologie und Behinderung (FTB)
• Government To You (Gov2U)
• Aristotle University of Thessaloniki (AUTH)
• Universidad Politécnica de Madrid (UPM)
• City administration of Zaragoza (ZGZ)
• Region of Central Macedonia (RCM)

Funding body:

European Commission H2020 grant agreement number 693319

Duration:

01.02.2016 bis 31.01.2019

Links:

neues Fenster: http://mobile-age.eu/

Publications:

Jarke, Juliane; (2020): Co-creating Digital Public Services for an Ageing Society: Evidence for User-centric Design . New York: Springer International Publishing.
Externer Link, wird in neuem Fenster geöffnet www.springer.com


Jarke, Juliane (2019): Co-creating digital citizenship: Considering the reconfiguration of participation in digital public service design. Mensch und Computer, 2019, Hamburg: LNI, S. 24-25.
Externer Link, wird in neuem Fenster geöffnet dl.gi.de


Jarke, Juliane (2019): Open government for all? Co-creating digital public services for older adults through data walks in: Online Information Review (online first),
Externer Link, wird in neuem Fenster geöffnet Weitere Informationen


Jarke, Juliane; Gerhard, Ulrike; Kubicek, Herbert (2019): Co-creating digital public services with older citizens: Challenges and opportunities. Informatik 2019, Kassel: Gesellschaft für Informatik, S. 51-64.
Externer Link, wird in neuem Fenster geöffnet dl.gi.de


Jarke, Juliane; Gerhard, Ulrike (2018): Using Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Taking in: i-com, 17, 2, S. 137-152.
Externer Link, wird in neuem Fenster geöffnet www.degruyter.com


Jarke, Juliane; Gerhard, Ulrike; (2018): Mit älteren Menschen einen digitalen Stadtführer entwickeln. Mit Methoden der partizipativen Softwareentwicklung altersfreundliche Städte gestalten in: Informationen zur Raumentwicklung , S. 52-57.
Externer Link, wird in neuem Fenster geöffnet www.bbsr.bund.de


Jarke, Juliane; Maaß, Susanne; (2018): Probes as Participatory Design Practice in: i-com, 17, 2, S. 99-102.
Externer Link, wird in neuem Fenster geöffnet www.degruyter.com


Introna, Lucas; Oliphant, Rachel; Hayes, Niall; Bull, Christopher; Banerjee, Anindita; Jarke, Juliane; Kubicek, Herbert; (2017): Interim Study on Accessibility, Digital Mobility and Open Data (MobileAge Project Report). Lancaster
Externer Link, wird in neuem Fenster geöffnet mobile-age.eu


Jarke, Juliane; Gerhard, Ulrike (2017): Co-creation eines digitalen Stadtteilwegweisers für und mit älteren Menschen. Informatik 2017, Bonn: LNI, S. 671-675.
Externer Link, wird in neuem Fenster geöffnet dl.gi.de


Jarke, Juliane; Gerhard, Ulrike; (2017): Mit älteren Menschen einen digitalen Stadtführer entwickeln. Mit Methoden der partizipativen Softwareentwicklung altersfreundliche Städte gestalten. in: IzR Informationen zur Raumentwicklung, S. 64-69.

Jarke, Juliane; Gerhard, Ulrike; (2017): Using cultural probes for co-creating a digital neighbourhood guide with and for older adults. Mensch und Computer 2017, 10.09.2017, Regensburg: Gesellschaft für Informatik e.V., S. 79-85.
Externer Link, wird in neuem Fenster geöffnet Weitere Informationen


Jarke, Juliane; Kubicek, Herbert; Gerhard, Ulrike; Hayes, Niall; Introna, Lucas; Banerjee, Anindita; (2017): Interim Study on Co-Creation Practices . Bremen

Jarke, Juliane; Maaß, Susanne; (2017): Anforderungserhebung mit Cultural Probes. Mensch und Computer 2017, 10.09.2017, Regensburg: Gesellschaft für Informatik e.V., S. 61-63.
Externer Link, wird in neuem Fenster geöffnet Weitere Informationen


Jarke, Juliane; (2017): Co-creating public services: From participatory design to participatory open data. 22.06.2017. Ottawa, Kanada
Externer Link, wird in neuem Fenster geöffnet carleton.ca


Kubicek, Herbert; Jarke, Juliane; Gerhard, Ulrike (2017): Einen digitalen Stadtteilführer für und mit älteren Menschen entwickeln. in: Hartwig, Jürgen; Kroneberg, Dirk Willem, Die Bürgerkommune in der digitalen Transformation., Münster: LIT Verlag, S. 184 - 207.
Externer Link, wird in neuem Fenster geöffnet www.lit-verlag.de


Gerhard, Ulrike; Jarke, Juliane (2016): Becoming old in the age of civic technology: Co-creating online public services with and for people in later life. Seminar: Becoming old in the age of mediatization, 31.10 - 1.11.16. Kopenhagen
Externer Link, wird in neuem Fenster geöffnet actproject.ca


Jarke, Juliane; Gerhard, Ulrike; Kubicek, Herbert (2016): Offene Daten, Datenaktivismus und Bürgerbeteilung für den demografischen Wandel in: Soziopolis,
Externer Link, wird in neuem Fenster geöffnet www.soziopolis.de


Jarke, Juliane; Gerhard, Ulrike; Kubicek, Herbert (2016): Re-imagining the city through participatory open data. 4S/EASST conference, 31st August - 3rd September 2016. Barcelona
Externer Link, wird in neuem Fenster geöffnet www.sts2016bcn.org


Jarke, Juliane; Kubicek, Herbert; Gerhard, Ulrike (2016): Services für Senioren in: Kommune21, S. 12-13.
Externer Link, wird in neuem Fenster geöffnet www.kommune21.de




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