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Project data
Team:
- Ulrike Gerhard
- Juliane Jarke
- Herbert Kubicek
Partner:
• Lancaster University (ULANCS)
• Tingtun AS (TT)
• AGE Platform Europe (AGE)
• Evangelische Stiftung Volmarstein / Forschungsinstitut Technologie und Behinderung (FTB)
• Government To You (Gov2U)
• Aristotle University of Thessaloniki (AUTH)
• Universidad Politécnica de Madrid (UPM)
• City administration of Zaragoza (ZGZ)
• Region of Central Macedonia (RCM)
Funding body:
European Commission H2020 grant agreement number 693319
Duration:
01.02.2016 - 31.01.2019
Contact person
MobileAge
Co-created personalised mobile access to public services for senior citizens
The Mobile Age project will focus on open government data, mobile technology, and the provision of public services in relation to Europe’s elderly population. Europe’s senior citizens are growing steadily and are predicted to comprise of 28% of Europe’s population by 2020. However, senior citizens do not normally share the same level of connectivity to the Internet as younger generations, and while government agencies are increasingly providing their services through digital platforms, this risks excluding senior citizens from the design and use of such services.
Mobile Age will provide the basis for the development of mobile-based open government services focused on senior citizens. We follow a co-creation methodological approach that will allow for a substantive participation of senior citizens. MobileAge will focus on the co-creation of services related to the production and use of open data for cities. This will be achieved by pursuing four objectives:
i) exploring and implementing innovative ways to support senior citizens to access and use public services through personal mobile technologies that are based on open government data,
ii) develop and deploy co-creation approaches and methodologies to engage senior citizens effectively;
iii) develop a situated, practice-based understanding of accessibility, mobility and usability of services from a senior-citizen point of view; and
iv) develop a framework for impact assessment and evaluation for co-creation approaches to open service development for the ageing population.
Mobile Age’s approach will be applied in cities and counties that are already providing innovative approaches for the participation of senior people in the development of city services: Bremen, South Lakeland, Zaragoza and the Region of Central Macedonia, with scenarios related to social inclusion, extending independent living, data curation for a safer and more accessible city, and the management of personal health information.
Publications belonging to this project
Jarke, Juliane (2019) Co-creating digital citizenship: Considering the reconfiguration of participation in digital public service design
in: Gesellschaft für Informatik,
Hamburg:
LNI,
24-25.
Konferenz: Mensch und Computer, 2019
Jarke, Juliane (2019) Open government for all? Co-creating digital public services for older adults through data walks
Zeitschrift: Online Information Review (online first)
Jarke, Juliane; Gerhard, Ulrike (2018) Using Probes for Sharing (Tacit) Knowing in Participatory Design: Facilitating Perspective Making and Perspective Taking
137-152.
Zeitschrift: i-com, 17, 2
Jarke, Juliane; Gerhard, Ulrike (2018) Mit älteren Menschen einen digitalen Stadtführer entwickeln. Mit Methoden der partizipativen Softwareentwicklung altersfreundliche Städte gestalten
52-57.
Zeitschrift: Informationen zur Raumentwicklung
Jarke, Juliane; Gerhard, Ulrike (2017) Mit älteren Menschen einen digitalen Stadtführer entwickeln. Mit Methoden der partizipativen Softwareentwicklung altersfreundliche Städte gestalten.
64-69.
Zeitschrift: IzR Informationen zur Raumentwicklung
Kubicek, Herbert; Jarke, Juliane; Gerhard, Ulrike (2017) Einen digitalen Stadtteilführer für und mit älteren Menschen entwickeln. in: Hartwig, Jürgen; Kroneberg, Dirk Willem, Die Bürgerkommune in der digitalen Transformation., Münster: LIT Verlag, 184 - 207.
Introna, Lucas; Oliphant, Rachel; Hayes, Niall; ; Bull, Christopher; Banerjee, Anindita; Jarke, Juliane; Kubicek, Herbert (2017) Interim Study on Accessibility, Digital Mobility and Open Data (MobileAge Project Report) Lancaster:
Jarke, Juliane; Kubicek, Herbert; Gerhard, Ulrike; Hayes, Niall; Introna, Lucas; Banerjee, Anindita (2017) Interim Study on Co-Creation Practices Bremen:
Jarke, Juliane; Gerhard, Ulrike; Kubicek, Herbert (2016) Offene Daten, Datenaktivismus und Bürgerbeteilung für den demografischen Wandel
Zeitschrift: Soziopolis